Privacy Policy

DVIEW TECHNOLOGIES PRIVATE LIMITED(referred to as "Company" or "we" or "us" or "our") is the owner of the website domain at https://dview.io and, when applicable to hosts, mobile application available at Google Play Store/Apple App Store (referred as Platform) and any services availed by users (hereinafter referred to as you/"User/You") through the Platform is conditioned upon your acceptance of the terms and conditions contained in Terms of Service as available on Platform and this privacy policy ("Privacy Policy").

This privacy policy is an electronic record in the form of an electronic contract under the information technology act, 2000 and the rules made thereunder and the provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000 or any relevant statute or regulation under any applicable jurisdiction. this privacy policy does not require any physical or digital signature.

You are committed to keeping your personal data private and secure. this process and personal data we collect from you in accordance with the applicable laws and regulations and the provisions of this Privacy Policy. We have taken considerable efforts to ensure that only certain critical data from you and only to the extent necessary in order for us to provide products.

The purpose of this Privacy Policy is to ensure that there is an intent behind to collect, use and protect key personal and/or sensitive data collected by us. This Policy defines our practices for collection, usage, processing, disclosure and protection of any information obtained by us through the Platform. Capitalized terms that are defined in this Privacy Policy shall have the same meaning as ascribed to them in our Terms of Service. any reference made to Privacy Policy in this document shall mean and refer to the latest version of Privacy Policy.

Please read this privacy policy carefully as it affects your rights and liabilities under law, by using this platform and availing our services, you indicate that you understand, agree and consent to this privacy policy. if you do not agree with the terms of this privacy policy, please do not use this website or avail our services.

Please be advised that any information procured by us, shall be:

• processed fairly and lawfully for rendering the Services;
• obtained only for specified and lawful purposes;
• adequate, relevant and not excessive in relation to the purpose for which it is required;
• able to be reviewed by the User, from time to time and updated if need arises; and
• not kept longer than for the time which is required or the purpose for which it is required or as required by the applicable law.

If you do not agree with the Privacy policy, you may refuse us whatever your consent any time, or alternatively disclose is not possible or with any Personal Data, you understand that under such circumstances, we may be unable to render Services. Any such refusal to withdraw your consent can be sent to us.

We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Data, if the same is either at or beyond the holding or sharing your information for righteous purpose, or that was caused through no fault, act, or omission of the Company.

3 Types of Information We collect:

• "Personal Data"means and includes any information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, identification number issued by the government to citizens, or any other information of a personal nature. The term "Personal Data" includes Sensitive Personal Data or Information and also includes the information about you like transaction and financial information, browser and device information, data collected through automated electronic interactions and application usage data, demographic information, photo, mailing address, and other information provided to the Company by you in relation to its services, preferences, and interests. Personal Data may also include the details of how you use our Services, Platform, and other similar information provided through various means, including but not limited to information sharing through creating an account, surveys, providing information or choices and preferences provided by a User, including but not limited to information gathered through availing Services.
• "Sensitive Personal Data"means and includes information relating to: (i) passwords; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iii) any detail relating to the above information received and/ or held by us for providing service to the users;
• "Technical Information"means and includes any information gathered through various technologies that may employ cookies, web beacons, or similar technologies to automatically record certain information from your device through which you access the Platform. This technical information may include your Internet Protocol (IP) address, cookies or browser type, Internet service provider (ISP), referring or exit pages, information data, operating system, hardware model, operating system version, unique device identifiers, and mobile network information including phone numbers.
• "Location Information"shall mean and include the information obtained through GPS or other means, such as the geographical location of the User.
• "Social Media"If you access the Platform through a third party platform or as a social media service or connect our Services to a third party platform, the information we collect may include your user name associated with that party platform, any information or content the third party platform has the right to share with us, such as your profile picture, email address or friends list, and any information you have made public in connection with the respective third party platform. When you access the Platform through third party platforms, you are authorizing us to collect, store, and use and retain such information consistent with this in platform's accordance with the Privacy Policy.
• "Non-Personal Information"collected through use of our Service/Twines and includes generic and non-identifying information which is shared with us to avail our Services.
• "Non-Personal Information" means and includes any information that does not reveal your specific identity, such as, browser information, information collected through Cookies (defined below), pixel tags, and other technologies, demographic information and other anonymous aggregate reports.

When you visit/access the Platform, certain data about your device and network and your activities, is collected automatically. For further information, please read our Cookie Policy which can be found here. When you visit the Platform, we may collect certain information about your computer or mobile or footprint, evaluate and verify your use of the Platform. For example, we may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns. This information is generally collected in aggregate form, without identifying any user individually.

Information may be collected in various ways including during the course of you registering as a User on the Platform, or availing our various Services offered on the Platform.

• Directly from You: For example, from the forms you complete on our Service, preferences you express or provide through our Service, or from your purchases on our Service.
• Indirectly from You: Information collected from your browsing activity is directly obtained from you.
• Automatically from You: For example, through cookies we or our service providers set on your Device as you navigate through our Service.
• From Third-Party Providers: For example, we may receive information about you from third-party platforms, such as social media platforms, marketing and advertising firms, commercially available sources and/or business partners to whom or about whom you have commented or which collect information.

Please do note that each category of information may be treated differently as per this Privacy Policy.

The Company collects, uses, stores and processes your information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processing in accordance with the consent of the User) and shall inter alia include the following:

• to render Services and facilitate your use of the Platform;
• to respond to your inquiries or fulfill your requests for information about the various Services offered on the Platform;
• to provide you with information about Services available on the Platform and to send you information, materials, and offers;
• to send you important information regarding the Platform, changes in terms and conditions, user agreements, and policies and/or other administrative information;
• to send you surveys and marketing communications;
• to improve user experience;
• to help you address your problems incurred on the Platform including addressing any technical problems;
• to protect the integrity and for proper administering of the Platform;
• to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
• to implement information security practices;
• to determine any security breaches, computer contaminant or computer virus;
• to investigate, prevent, or take action regarding illegal activities and suspected fraud;
• to enable a potential buyer or investor to evaluate the business of the Company;
• Statistical or Research Purposes: The Information about and/or availed Sensitive Personal Data, is used for business or research purposes, including improving and customizing the Platform for ease of use and the products and services offered by us. We may archive this information to use it for future communications for providing updates and/or new services.
• Aggregating this matter / Anonymized data: We may aggregate this matter and ensure it in a manner to be functionally reasonable to be read or track these as offer. Our use of the data is independent. This information includes average number of Users on the Platform, the average number of views of the email/SMS, the keywords used, the navigation data, any and all such statistics regarding groups or individuals, in doing so, we shall not be making disclosures of any Sensitive Personal Data as defined above.
• Employees, Agents of Company: We follow a strict confidentiality policy with regard to disclosure of confidential information to our employees or other personnel. They may be authorized, when we may disclose the confidential information only in case the employees and other personnel on a need-to-know basis. Any breach of confidential information by the employees, authorized personnel within the Company is dealt with stringently by us.

• Our Platform provides links to other sites. Those sites are provided for your convenience and may not be under our control. Privacy data that may share are not covered and not necessarily managed in accordance with your expectation. You should check these third party privacy policy before you submit Your Personal Data or any other data with them. We don't guarantee the content and the security of those sites.
• We may use cookies to assist or have an ad-hoc analytics and marketing data, your information with such features shall be governed by the privacy policy of such third parties.
• We shall not be responsible for any loss, damage, claim or expense incurred as a result of you accessing these third-party sites and features.
• We may use your information to send you promotional information about third party entities, we think you may find interesting, if you tell us or what you don't wish to happen. We shall not be responsible for any disclosure of information due to unauthorized third-party access or other acts of third parties or acts or omissions beyond our reasonable control and you agree not to hold us responsible for any breach of security or for any actions of any third parties that receive your personal data or events that are beyond our reasonable and/or control.
• We support various off-the-shelf platforms compatible to client's to payment gateways when you opt to pay for our Services, Your Financial Information is collected, stored and managed by such third-party platforms. We don't support third-party platforms responsible for managing the information is primarily secured by ensuring that the storage is appropriate to the risks of processing your personal information. However, you are requested to check and consent to the "Privacy Policy" of such third-party platforms in order to understand how they manage, store, and disclose your data, including Financial Information.

We do not sell, rent, sell or disclose or share any information that we collect from you, with third parties, save and except in order to provide you with the Services. Any such disclosure, if made, shall be in accordance to this Privacy Policy and or per the practices prescribed by law and in compliance with our legal obligations. We may share your information as circumstances and with the processes to specified herewith imposed.

• We shall share the information to the other party service/delivery vendors, to provide you with the Services.
• We may disclose any information provided by you on the Platform as may be deemed to be necessary or appropriate.
• for complying with obligations towards local law enforcement agencies;
• under applicable law, including laws outside your country of residence;
• to comply with legal process;
• to respond to requests from public and government authorities including public and governmental authorities outside your country of residence;
• to enforce our terms and conditions;
• to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others;
• to allow us to pursue available remedies or limit the damages that we may sustain or
• in an emergency;
• to protect the personal safety of Users of the Platform;
• to prevent or investigate possible wrongdoing in connection with the Platform.
• Merger or Acquisition: We may share information upon merger or acquisition of Company with another company. We shall transmit and transfer the Info/Information upon an acquisition or merger.
• With our service providers: We may share information with other service providers on a need-to-know basis, subject to obligations of confidentiality for provision of Services. We may clarify that we work with institutions, recruiters, carriers, advertisers, and other service providers, including but not limited to those who provide products or service such as contact information, anti-fraud solutions, marketing data, providing or liquidating infrastructure, information technology services, auditing services and other similar services, different divisions and categories or business by virtue of lawful contracts executed between such third parties and Company to improve our product and services. Accordingly, each time any information need to sell your services before or render its process you may like.

Our Services are not meant to be used by Children (as defined by applicable privacy laws for a particular jurisdiction). We do not knowingly collect Personal Data relating to children and if you find that Your child has provided this kind of information on our Platform, we strongly encourage you to contact us immediately and we will take reasonable steps to promptly remove or destroy such information.

• You have certain rights available to you when it comes to your Personal Data. Subject to any exemptions provided by the applicable laws, you have the following rights:
• Rectifying, correcting, updating and removing Your Information: You may correct, rectify which update your Personal Data by logging into your own profile on our website to use or email us your request to do so.
• You can request access to the Services and related documentation on our Platform provide you with the ability to access, update and delete certain Personal Data from your Account, if any. We will provide you with information about whether we hold any of your Personal Data upon request. We will respond to such requests within a reasonable timeframe. Please note, however, that we may need to retain certain information for record keeping purposes, to complete our Services and related obligations to you or as otherwise required by law.
• Data Portability: You have the right to a "Portability" of your Personal Data to transfer to another controller, directly to it so. We may restrict the processing of your Personal Data.
• Objection or restrict processing of Your Information: You have the right to object to our processing of your Personal Data under certain (a) request that we restrict the processing of your Personal Data.
• Portability: You shall have the right to request us to transfer Your Personal Data to another controller, or directly to you, in a structured, commonly by used and machine-readable format.
• Complaint: You have the right to complain to a supervisory authority in the EU or EEA.

In order to exercise these rights, please contact us on governance@dview.io.

If you have a question or a grievance in relation hereto, provided, however, that certain data can also be stored in physical form. We primarily store all information within the territory of India. If your information is transferred outside the territorial boundaries of India, we will provide you due notice of such transfer. We may enter into agreements with third parties (or our bodies or bodies of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information and we will on reasonable commercial basis require from such parties to adopt reasonable security standards to safeguard your information / data.

We collect and use your Personal Information to operate the Platform, customize the content, and provide improved services on the Platform. We use the information to improve our content and functionality of our Platform, to better understand our users and visitors, to improve our Services, to contact you, and provide you with relevant information, newsletters and other materials. We also use your information to prevent and detect fraud, abuse and security incidents.

• the Platform may utilize "cookies" and other Technical Information. "Cookies" are a small file consisting of alphanumeric numbers used to collect the information about the Platform activity. The Technical Information may assist us and/or third party to verify you by customizing the Platform to your preferences. Cookies let you give us information to customize your experience. We may also use cookies in your computer or mobile device in relation to Dview.io; you can alter the acceptance of the Cookies by modifying the settings on your web browser, this may prevent you from taking full advantage of the Platform.
• the use of cookies and Technical Information allows us to improve Platform and your experience of Platform and Services. We may also analyse Technical Information that does not contain Sensitive Personal Data for trends and statistics.

We will retain your information for as long as your Account is active or as needed to provide our Services or as required to maintain archival records of transactions. We shall retain and store your Personal Data for as long as you use our Platform. However, please note that once you uninstall the Platform and/or unsubscribe from our Services or close your account with us, we are not under any obligation to retain your information. However, we may retain the info/data pertaining to the User for the maximum period as permitted under the laws of the state from the date of deactivation of client's Account.

We agree and accept that your information may be stored in third party cloud infrastructure providers, while all reasonable attempts have been made from our end to ensure that all information is stored and processed through secured mechanisms, we shall not be responsible or liable for any loss or damage of your data, we shall not be liable for any loss caused by, on part of the third party cloud service infrastructure provider/s should any of your information be exposed via a software or vulnerability in the security measures placed on it by the third-party cloud service infrastructure provider/s for safe and secure storage of your information. we use certain physical, technical, logistical or administrative with an industry standards and established best practices to control the information we collect. We take adequate steps and measures and procedures and use secure methods as mandated under applicable laws for the protection of your Information. We follow our information collection, storage, and processing practices, including physical security measures to guard against unauthorized access to systems. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted in case while being transmitted to us over the internet. However, since the internet is not a 100% secure environment, we do not affect bold assurance the security of any information that User transmits to us and that the information that may be accessed, disclosed, altered or destroyed by breach of any of our physical, technical, or managerial safeguards. Please know that we do all we can to ensure the highest quality and safeguards as though in our Platform are not encrypted, and we strongly advise the User not to communicate any Confidential Information through those means.

We may change the data privacy practices and update this Privacy Policy as and when the need arises, and the same will be made available on the Platform. But if we materially change our practices or our policies, we may also notify the appropriate data privacy body. We suggest You regularly check this Privacy Policy to apprise yourself of any updates. Your continued usage of Platform constitutes your consent to all such updates, and we recommend and request You to visit this page periodically to assess updates. You are expected to keep all information current, complete and accurate.

In pursuance of Information that will help you understand acceptance of such updates to this Privacy Policy. Further, we retain the right at any time to deny or suspend access to all, or part of, this service to anyone who we reasonably believe has violated any provision of this Privacy Policy.

This privacy policy may apply to any information other than the information collected by us through: the platform, the ancillary privacy policy shall be regarded as to you as prescribed. We recommend you to consent or through the platform to follow the rules, all conditions/ provisions/ clauses that are believed to be not conformable, and we shall be free to use and not to disclose such prescribed information without any limitations, the rights and remedies available under this policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law.

In accordance of Information Technology Act, 2000 ("IT Act") and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 ("Inter-mediary Guidelines"), a grievance officer is appointed to ensure compliance with the IT Act and the Intermediary guidelines.

Name: Dview Dixie

Address: 4th Floor, MN iHub, Karnataka, Stage 1, Bengaluru, Karnataka - 560096 Phone: 8170 44910 Email: grievance@dview.io

The grievance officer shall revert to every complaint within 24 hours of receipt of the complaint. Further, the Company shall take best possible efforts to address / resolve the complaint within the period of 15 (Fifteen) days as provided under applicable law.

The views of results of this complaint. Any suggestions by Company regarding use of the Services shall not be construed as a warranty.